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The Craft of Change

Archives

All the articles I've archived.

2026 7
May 3
  • The Unglamorous Work

    The work nobody talked about as 'AI work' — underwriting queues, regulatory scanning, SKU reconciliation — is where AI is paying back fastest. Three cases and a pattern.

  • The Forcing Function

    Internal roadmaps rarely drive production AI deployment. External forcing functions — a regulation, a volume shock, an embedded tool — do. Three cases that show what it actually takes.

  • The Constraint Was Never the Obvious One

    The most consequential AI deployments share a pattern: they didn't apply AI to the existing process. They first identified what the existing process was actually built around — and attacked that.

April 4